SmartChat

Boost Engagement and Sales with SmartChat

SmartChat is all about enhancing interaction on your website and guiding visitors in the right direction. Our solutions help generate more sales and provide around-the-clock customer support. With real-time assistance, customers can get their questions answered instantly, improving their overall experience and increasing satisfaction.

More than just Chat

SmartChat revolutionizes customer interaction on your website, providing seamless integration and robust features to enhance sales and support efforts. By integrating CRM systems, offering powerful business intelligence reports, enabling rapid vehicle searches through Edmunds integration, and supporting multiple languages

SmartChat ensures your business stays at the forefront of customer service innovation. Whether it’s real-time support, detailed analytics, or multilingual capabilities, SmartChat empowers you to deliver exceptional customer experiences and drive business growth.

CRM Integration
Intelligence Reports
Smart Car Search
Multilingual Support
Our Features

Maximize Impact with These Powerful Features

01

Customization

Modify the visual appearance, color scheme, styling and features appearing on the chat window visible to visitors on your website.


02

Visitor Behavior Tracking

In-depth details of the visitor currently engaged in a chat including chat history, previous visits, browsing history, behavior flow, active time, referring path and keywords searched.

03

CRM Integration

Our live chat technology seamlessly integrates with all top-of-the-line CRM Software so leads are directly recorded in your system.

04

Intelligent Agent Routing

Automatically routes incoming chats to agents based on pre-set criteria such as number of chats, industry knowledge and language expertise.

05

Social Media Integration

Your social media visitors can talk to chat agents directly from their social media profile without having to visit your website.


06

Fully Responsive

Be it a desktop, tablet or mobile – our chat windows are fully responsive thereby delivering optimum visitor experience on every device.


07

Cross Platform Support

Whether you prefer Windows, Mac or any other OS, our software will work seamlessly on all platforms no matter what.

08

Smart Program Search

Our Smart Program search blazes through all of your programs matter of seconds so your visitors are never kept waiting.

09

Reporting

Detailed reports providing insights into the overall performance of your business online to help you make well-informed and refined decisions for future planning and strategy development.

10

Involve

Allows your staff from your school to take over chats if they find something that requires immediate attention



Technology Unmatched

Manage and Optimize
with Ease

Our SmartChat Admin Panel provides a comprehensive and intuitive interface for managing all aspects of your live chat operations. With powerful tools and real-time insights, administrators can monitor chat performance, track visitor behavior, and ensure optimal resource allocation. The Admin Panel’s user-friendly design allows for easy customization, seamless integration with CRM systems, and efficient handling of customer interactions, helping you streamline operations and maximize productivity.

WHY LIVE CHAT?

5 Fundamentals Ways To Get More Sales

Answer the questions in Real-time

A Live Chat representative not only assists visitors in their search for answers, but also helps them save time.

Live Chat on your website can dramatically decrease the number of calls and inquiries your customer service department receives on a monthly basis therefore cutting costs.

SmartChat users report a 23% average revenue increase as soon as they start converting their visitors into real prospects.

Our solution can track visitor behavior and helps customers with the right information when they need it.

Our ICR system distributes chats based on operator availability, language settings and level of training so visitors always get the best experience.

 
About i1SmartMarketing

Enhance Engagement and Drive Sales with SmartChat

SmartChat transforms your website into a dynamic customer engagement platform, where seamless integration and advanced features work together to boost sales and streamline support operations. By harnessing the power of real-time chat, SmartChat ensures that visitors receive immediate assistance, leading to higher conversion rates and enhanced customer satisfaction. With intelligent chat routing and comprehensive behavior tracking, you gain valuable insights into customer preferences and needs, enabling personalized interactions that drive sales and loyalty. 

Testimonials

What our Clients say
about us

Get In Touch

Let’s Talk For your Next Projects

We’d love to hear from you! Whether you have questions about our services, need support, or want to discuss how we can help your business grow, our team is here to assist. Reach out to us through the contact form below, and we’ll get back to you promptly. At i1 Smart Marketing, your satisfaction is our priority.